SalesMail Blog

Personalizing the Customer Experience in Home Services with Video

Jul 10, 2024 11:07:09 AM / by Abbigail Madden posted in SalesMail

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In today's business landscape, customer service is crucial for success across all industries. This is especially true in home services, where exceptional customer service is key to building a loyal customer base and achieving long-term growth. Whether you're in plumbing, electrical work, landscaping, or another service, prioritizing customer satisfaction at every stage of their experience is essential.  

Happy customers not only come back but also recommend your services to others, which is invaluable for your marketing efforts. 

How do we recommend that customers receive a high-touch, high-quality, customer experience? Through video communication at every step of the process. 

This blog will delve into how video communication in the home services industry is crucial for a positive customer service experience, discussing its impact on customer loyalty, brand reputation, and business sustainability. 

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June 2024 SalesMail of the Month

Jul 5, 2024 12:30:00 PM / by Abbigail Madden posted in Video Mail, SalesMail, SalesMail of the Month

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June's SalesMail of the Month is here!

Check out this SalesMail from Mina Gill, Community Relations Director for Westmont of Milpitas. This SalesMail is a message Mina introduces the viewer to their community's Chef, Ty.

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May 2024 SalesMail of the Month

Jun 4, 2024 1:34:58 PM / by Abbigail Madden posted in Video Mail, SalesMail, SalesMail of the Month

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May's SalesMail of the Month is here!

Check out this SalesMail from Clayton Al​​​​len, National Sales Representative for Connect. This SalesMail is a message Clayton sent to attendees of the AIM Conference who didn't get a chance to meet him in person.

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April 2024 SalesMail of the Month

May 7, 2024 8:00:00 AM / by Abbigail Madden posted in Video Mail, SalesMail, SalesMail of the Month

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April's SalesMail of the Month is here!

Check out this SalesMail from Rachel Deaton, Sales Coordinator 
 for Worthington Manor Senior Living. This SalesMail is a message Rachel sends before prospective residents arrive for a tour.

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Batch Favorites: The Perfect Recipe for Sales Success! - Boot Camp Basics Ep. 105

Apr 16, 2024 11:00:00 AM / by Tucker Tyree posted in Video Mail, SalesMail, Boot Camp Basics

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In the kitchen, favorites are recipes we rely on time and again. At SalesMail, they are tools that streamline your process to enhance your efficiency and foster deeper connections with your prospects!

Much like the craft of baking, in sales, a little preparation goes a long way. With a pinch of planning and a dash of strategy, you can batch your outreach tasks, allowing you to serve up engaging content as easily as taking a perfectly baked cookie off the tray.

With our sales kitchen prepped and ready, today we're diving into two transformative strategies that promise to save you time while enhancing your interactions with both cold leads and warm prospects: Batching and SalesMail Favorites. 

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How to Look (and Feel) Confident on Camera - Boot Camp Basics Ep. 104

Mar 14, 2024 9:00:00 AM / by Tucker Tyree posted in Video Mail, SalesMail, Boot Camp Basics

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Welcome to Boot Camp Basics, where we’re diving into the art of camera confidence so you can feel bold while you broadcast. 

Direct your gaze at the camera lens, not yourself. It might feel odd at first, especially in selfie mode, where the natural urge to watch your own movements is strong. But you can overcome that by flipping your phone around. You won't be able to see yourself, which might feel like flying blind. However, this forces you to focus on where the lens is, and as a bonus, the rear camera often records in higher quality.

From simple adjustments (like the lens gaze) to transformative practices (like a pre-recording ritual), your journey to bold broadcasting starts right here. Read or watch on to explore more empowering techniques for camera confidence.

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January 2024 SalesMail of the Month

Feb 15, 2024 1:00:00 PM / by Abbigail Madden posted in Video Mail, SalesMail, SalesMail of the Month

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January's SalesMail of the Month is here!

Check out this SalesMail from Rhiannon Gilmore, Community Relations Director
 for Westmont of Culver City. This SalesMail is an update on the construction of their new community.

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A Guide to Maximize Your Framing (for a Space) - Boot Camp Basics Ep. 103

Feb 12, 2024 1:00:00 PM / by Tucker Tyree posted in Video Mail, SalesMail, Boot Camp Basics

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Kicking off the 'Immaculate Scene Scheme', start by simply making sure your backdrop is crisp and clutter-free. A clean, professional background isn't just easy on the eyes; it ensures your message delivers without competition.

In this episode, we delve into the essentials of setting the perfect scene through strategic background choices, subtle branding integrations, and effective use of space to ensure your video stands out in the busiest of inboxes.

Whether you're a video messaging virtuoso or just starting to dip your toes in, these tips are your golden ticket to video mail that's not just seen but remembered. Let's dive in and make every video mail a masterpiece of engagement and connection!

 

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Turning your Vertical Frame into a Stage - Boot Camp Basics Ep. 102

Jan 16, 2024 2:00:00 PM / by Tucker Tyree posted in Video Mail, SalesMail, Boot Camp Basics

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In a world where first impressions dictate success, your video's frame isn't just a square—it's your stage. Optimizing your Frame Game enhances message clarity, captivates viewers, and ensures your content takes center stage.

Poor framing, just like a bad stage, can make it difficult for viewers to focus on your message. For example, a crooked frame could create a sense of discomfort, which might draw attention away from you, the subject. To help you create a more immersive video, align the top of your phone to be parallel with the ceiling and floor.

From the rule of thirds to advanced camera positioning, we've got you covered. Maximize the impact of your message, engage your audience, and turn your frame into a stage for success with our SalesMail framing techniques.

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November 2023 SalesMail of the Month

Dec 13, 2023 12:00:00 PM / by Abbigail Madden posted in Video Mail, SalesMail, SalesMail of the Month

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November's SalesMail of the Month is here!

Check out this SalesMail from Rebecca Lally, Leasing Professional
 for Towne Properties. This SalesMail is an awesome virtual tour that Rebecca can use again and again!

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