SalesMail Blog

In today's business landscape, customer service is crucial for success across all industries. This is especially true in home services, where exceptional customer service is key to building a loyal customer base and achieving long-term growth. Whether you're in plumbing, electrical work, landscaping, or another service, prioritizing customer satisfaction at every stage of their experience is essential.  

Happy customers not only come back but also recommend your services to others, which is invaluable for your marketing efforts. 

How do we recommend that customers receive a high-touch, high-quality, customer experience? Through video communication at every step of the process. 

This blog will delve into how video communication in the home services industry is crucial for a positive customer service experience, discussing its impact on customer loyalty, brand reputation, and business sustainability. 

June's SalesMail of the Month is here!

Check out this SalesMail from Mina Gill, Community Relations Director for Westmont of Milpitas. This SalesMail is a message Mina introduces the viewer to their community's Chef, Ty.

May's SalesMail of the Month is here!

Check out this SalesMail from Clayton Al​​​​len, National Sales Representative for Connect. This SalesMail is a message Clayton sent to attendees of the AIM Conference who didn't get a chance to meet him in person.

April's SalesMail of the Month is here!

Check out this SalesMail from Rachel Deaton, Sales Coordinator 
 for Worthington Manor Senior Living. This SalesMail is a message Rachel sends before prospective residents arrive for a tour.

January's SalesMail of the Month is here!

Check out this SalesMail from Rhiannon Gilmore, Community Relations Director
 for Westmont of Culver City. This SalesMail is an update on the construction of their new community.

November's SalesMail of the Month is here!

Check out this SalesMail from Rebecca Lally, Leasing Professional
 for Towne Properties. This SalesMail is an awesome virtual tour that Rebecca can use again and again!

October's SalesMail of the Month is here!

Check out this SalesMail from Rebecca Merriman, Community Sales Director for the Arbor at BridgeMill. This SalesMail is an incredible video about the life of a beloved resident, Jim!

Thank you Rebecca, Jim and the Arbor at Bridge Mill team for using SalesMail. Watch Rebecca's SalesMail video below!

Although we love to see our SalesMailer's smiling faces in their videos, we challenged them to make videos that didn't prioritize a face on screen in The Face Off Challenge.

We chose winners from five different categories: resident testimonials, videos with animals, resident moments, event highlights, and virtual tours. Keep reading to see who won!

September's SalesMail of the Month is here!

Check out this SalesMail from Ashley Martin, Community Relations Director for Harvest Home & Inwood Crossing. Join special guests, Kerri and Mr. Hicks, in this adorable video!

August's SalesMail of the Month is here!

Check out this SalesMail from Tara Willard, Sales Director for Legend of Hutchinson. It will make you laugh for sure!